Compliance Help Line
You run compliance in house. When a classification, a form, or an agency letter has you stuck, you call us and get a straight answer.
You don't need us on every job. You need us when something doesn't add up.
Plenty of contractors run their own certified payroll and do it well. The trouble starts with the one-off: a laborer who spent half the week running a skid steer, a determination that changed after bid, a sub's payroll clerk who has never touched LCPtracker, or a letter from the Labor Commissioner that nobody in the office knows how to read.
The Help Line is for those moments. Your PM, estimator, or payroll clerk calls or emails us, explains what's in front of them, and gets an answer they can act on. If the answer matters later, we put it in writing so it's in your file when someone asks why you paid it that way.
No monthly contract and no minimum project size. You use it when you need it and pay for the time it took.
What we cover
Classification and Wage Rate Questions
Fast, defensible answers on worker classifications, prevailing wage determinations, overtime rules, and fringe benefit calculations for every construction trade.
Document and Form Help
Federal WH-347 payroll reports, DAS apprenticeship filings, statements of compliance, and conformance requests completed or reviewed on request.
Notice Triage
Received a letter from the DIR, the DOL, or your awarding body? We assess it, explain your exposure in plain contractor language, and outline the response fast.
Bid and Contract Review
A preconstruction check of the prevailing wage and apprenticeship obligations hiding in your contract documents, general conditions, and funding agreements.
Payroll Software Questions
Stuck in LCPtracker, DIR eCPR, or Elation Systems? We get your payroll clerk unstuck the same day.
What you get, in writing.
Nothing here lives in someone's inbox. Each of these is a document you keep, and together they're the record you hand an agency if a question ever comes up.
A direct line to an analyst
You talk to someone who reviews certified payroll for a living, not a ticket queue. Bring the payroll, the determination, or the letter and we'll work from it.
Written answers when it counts
For classification calls, rate decisions, and anything an auditor might question later, we send a short memo explaining the answer and where it comes from.
Form and payroll review
Send a WH-347, a DAS form, or an eCPR upload before it goes out. We mark what's wrong and tell you how to fix it.
Letter triage
When a notice or records request shows up, we read it, tell you what it's asking for and what the deadline is, and lay out what to send back.
Time log with every invoice
Each bill lists the date, who called, what it was about, and the time spent, so your controller can code it to the right job.
What contractors ask about this service.
Who in our company can call?+−
Anyone you put on the account. Usually that's the payroll clerk, a PM or two, and whoever estimates public work. We keep notes on your projects so nobody has to start from scratch.
Can you help our subcontractors too?+−
Yes, if you want us to. Some GCs point their subs to us when a sub's payroll keeps coming back wrong. We bill that time to you or to the sub, whichever you set up.
What if a question turns into a bigger problem?+−
We'll tell you. If a payroll question uncovers months of underpayment or an agency is already involved, we'll explain what an audit or agency response would look like and quote it separately. You decide.
Bidding a public works job, or holding a notice?
Send us the contract, the wage determination, or the letter. We'll tell you what applies and what it takes to handle it.
Tell us about your project.
Tell us the job, who's funding it, and what you need help with. You'll hear back within one business day.
- Call the office
- (562) 418-4269
- Office
- 444 West Ocean Blvd., Suite 800
Long Beach, CA 90802 - Hours
- Monday through Friday, 8:00 a.m. to 5:00 p.m. Pacific